Resume

Senior Infrastructure Engineer with 9+ years of experience across Microsoft 365, security operations, Azure, and hybrid IT environments.


Education

2010 – 2014

B.Tech in Electrical and Electronics Engineering

Sreenivasa Institute of Technology & Management Studies


Experience

July 2023 – Present

Senior Infrastructure Engineer

Celegence Systems Pvt Ltd

Leading hybrid IT infrastructure operations across on-premises and Microsoft cloud environments. Managing Microsoft 365 administration, identity and access management, endpoint security, patching, backup validation, and infrastructure governance. Supporting ISO 27001 controls, mentoring junior engineers, and handling escalations to improve reliability and security posture.

Dec 2021 – July 2023

System Administrator

CX100 Solutions Pvt Ltd

Managed a cloud-first IT environment using Microsoft 365, Entra ID, Intune, Exchange Online, and Azure services. Implemented conditional access, device compliance, and endpoint security policies. Supported Teams, SharePoint, OneDrive, and vendor-managed SaaS platforms.

Dec 2018 – Dec 2021

Desktop Support Engineer

Moody’s Analytics Pvt Ltd

Delivered enterprise Level-1 IT support covering Windows systems, Microsoft 365, VPN, BitLocker, and Active Directory. Managed user access, group policies, and endpoint configurations while coordinating with server and network teams for escalations.

Jan 2017 – Dec 2018

Desktop Support Engineer

Wipro InfoTech

Supported 3000+ enterprise users with OS troubleshooting, MS Office support, hardware deployments, SCCM imaging, and video-conferencing solutions. Ensured smooth day-to-day IT operations in corporate environments.


Certifications

Apr 2024

ISO/IEC 27001:2022 Internal Auditor Training

AJA

Practical understanding of ISMS controls, risk management, internal audits, and compliance alignment with ISO/IEC 27001:2022 standards.

Aug 2025

MS-102 Bootcamp: Microsoft 365 Administrator

Udemy

Hands-on training covering Microsoft 365 administration, identity management, security configuration, and tenant-level governance.


Accomplishments

Nov 2024

Pinnacle Award

Celegence Systems Pvt Ltd

Recognized for exceptional contribution to vulnerability assessment, cybersecurity improvements, and continuous IT security skill advancement across global teams.

Aug 2024

Token of Appreciation

Celegence Systems Pvt Ltd

Awarded for improved technical proficiency in SharePoint configuration, cybersecurity policy implementation, and continuous learning.


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